Terms of Service

1. Company Information

Wiktrade operates under Wikcom Ltd, a company registered in England and Wales.

Company Name: Wikcom Ltd
Company Number: 13178384
Registered Office: 11–17 Fowler Road, Hainault Business Park, IG6 3UJ
Email: info@wiktrade.com

2. Services Provided

Wiktrade provides procurement, sourcing, and construction-related services, including but not limited to:

  • Strategic procurement and supplier sourcing
  • Contractor coordination and vendor management
  • Construction project support and consultancy
  • Cost planning and project advisory services

All services are provided subject to agreed commercial terms, proposals, or contracts.

3. Engagement and Agreements

All services provided by Wiktrade are subject to:

  • A written proposal, quotation, or agreement
  • Agreed scope of work and pricing
  • Defined timelines and deliverables

In the event of any conflict between these Terms and a specific agreement, the agreement shall prevail.

4. Client Responsibilities

By engaging with Wiktrade, you agree to:

  • Provide accurate and complete project information
  • Respond promptly to requests for approvals, decisions, and documentation
  • Comply with all applicable laws, regulations, and standards
  • Ensure that all necessary permissions, approvals, and site access are obtained

Delays caused by the client may impact timelines and costs.

5. Supplier and Contractor Engagement

Wiktrade may introduce or coordinate with third-party suppliers and contractors.

  • Suppliers and contractors operate independently
  • Contracts may be entered directly between the client and supplier/contractor, unless otherwise agreed
  • Wiktrade is not responsible for the performance, actions, or omissions of third-party suppliers or contractors

6. Pricing and Payment

  • All fees, costs, and payment terms will be outlined in proposals or agreements
  • Payments must be made in accordance with agreed terms
  • Late payments may result in suspension of services
  • Additional costs may apply for changes outside the agreed scope

7. Changes to Scope

Any changes to project scope, specifications, or requirements may:

  • Affect timelines and delivery
  • Result in additional costs

All changes should be agreed in writing.

8. Service Delivery

Wiktrade will use reasonable skill, care, and diligence in providing services.

However:

Project outcomes may be influenced by third parties, site conditions, or external factors
Timelines are estimates unless otherwise agreed

9. Disclaimer of Warranties

Services are provided on an “as is” basis. Wiktrade does not guarantee:

Specific project outcomes
Supplier performance
Completion within estimated timelines
To the extent permitted by law, all implied warranties are excluded.

 

10. Limitation of Liability

To the maximum extent permitted by law:

Wiktrade shall not be liable for indirect, incidental, or consequential losses
This includes loss of profit, business interruption, or project delays
Our total liability shall not exceed the fees paid for the relevant service.

 

11. Indemnification

You agree to indemnify and hold harmless Wiktrade and Wikcom Ltd from any claims, damages, or liabilities arising from:

Your use of our services
Breach of these Terms
Third-party claims related to your project

12. Confidentiality

Both parties agree to keep confidential any non-public, proprietary, or sensitive information shared during the course of engagement.

13. Force Majeure

Wiktrade shall not be liable for delays or failure to perform due to events beyond reasonable control, including:

Natural disasters
Supply chain disruptions
Labour shortages
Government actions
Technical or infrastructure failures

14. Termination

We reserve the right to suspend or terminate services if:

  • Payment obligations are not met
  • There is a breach of these Terms
  • Continued engagement becomes impractical or unlawful

Any outstanding payments remain payable upon termination.

15. Intellectual Property

All materials, documents, and deliverables provided by Wiktrade remain the intellectual property of Wiktrade or its licensors unless otherwise agreed.

You may not reproduce or distribute such materials without prior written consent.

16. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our website.

18. Contact Us

For any questions regarding these Terms, please contact:

Wiktrade (Wikcom Ltd)
Email: info@wiktrade.com
Address: 11–17 Fowler Road, Hainault Business Park, IG6 3UJ